At Five Star Carpet Service, we understand that accidents happen—especially in homes with kids and pets. From spilled coffee and red wine to muddy footprints and pet accidents, stains and odors can make your home feel less fresh and welcoming. That’s why we specialize in pet stain removal, urine stain removal, and pet odor neutralizing services in Philadelphia and the surrounding areas. Our goal is to restore the comfort, cleanliness, and freshness of your home so you can enjoy it without the frustration of stubborn stains or lingering smells.
Why Pet Stains and Odors Are So Difficult
When it comes to pet accidents, the challenge is more than just what you can see. Liquids such as urine can seep deep into carpet fibers, padding, and even the subfloor. Over time, untreated spots can cause permanent discoloration, foul odors, and even bacteria growth. Many store-bought products or DIY sprays only mask the issue temporarily. Once the fragrance wears off, the pet odor usually returns.
That’s where our professional approach makes a difference. Using advanced cleaning equipment and proven treatments, we go beyond surface cleaning to completely neutralize odors and lift stains—even those that have been there for weeks or months.
Professional Stain and Urine Stain Removal
Not all stains are the same. Wine, ink, food spills, and pet accidents each require specific cleaning methods. At Five Star Carpet Service, we start by inspecting the affected areas and identifying the type of stain. From there, we use targeted cleaning solutions designed to break down and lift the stain without damaging your carpet’s fibers or color.
For pet owners, urine stain removal is one of our most requested services. Pet urine can be especially tough to treat because it crystallizes as it dries, locking odors and discoloration into the carpet. Our specialized process breaks down these crystals and extracts them fully, restoring the look and freshness of your carpet.
If stains have spread beyond your carpets, our upholstery cleaning service can also refresh sofas, chairs, and other furniture.
Pet Odor Neutralizing That Works
Pet odor is more than an inconvenience—it can impact the comfort of your entire home. Unlike basic deodorizers, our treatments use enzyme-based and oxidizing solutions that target odor-causing bacteria at the source. These solutions penetrate deep into the fibers and padding to ensure odors don’t return once the area dries.
All of our products are safe for children and pets, so you can have peace of mind knowing your home is clean and healthy. Whether you’re in Center City, Northeast Philly, the Main Line, or nearby communities like Bucks County, Montgomery County, or South Jersey, we deliver results that last.
A Cleaner, Healthier Home
Stains and odors aren’t just about appearance. Untreated pet stains can lead to bacteria growth, allergens, and poor indoor air quality. Our deep cleaning process sanitizes as it cleans, leaving your carpets not only looking better but also contributing to a healthier home environment.
For an even deeper refresh, many homeowners pair our pet stain removal and urine stain removal services with professional carpet cleaning. Together, these services revive your carpets, extend their lifespan, and restore the beauty of your home.
Why Philadelphia Homeowners Choose Us
Local Expertise – Proudly serving Philadelphia and nearby areas, we understand the unique needs of local homeowners.
Long-Lasting Results – Our treatments eliminate stains and odors at the source, not just temporarily cover them.
Safe & Eco-Friendly – All of our cleaning solutions are safe for pets, children, and the environment.
Trusted Service – With years of experience, we’ve built a reputation for reliability, professionalism, and results.
At Five Star Carpet Service, we don’t just clean carpets—we bring your home back to life with results you can see, smell, and feel.
Our Pet Stain and Odor Removal Services
We offer customized solutions for pet stain removal, odor neutralizing, and deep carpet cleaning to tackle issues of all severities:
Light Pet Stain Removal
Price: $90 per room (up to 200 sq.ft.) | $45 per hallway (up to 60 sq.ft.)
Targets 1-5 pet stains per room with UV light detection
Oxidizer-based solution effective in 99.9% of cases
Includes hot water extraction and fabric softener rinse
Moderate Pet Stain Removal
Price: $105 per room (up to 200 sq.ft.) | $60 per hallway (up to 60 sq.ft.)
Targets 5-10 pet stains with extended oxidizer dwell time
Deep cleaning for stubborn stains and odors
Severe Pet Stain and Odor Solutions
Custom Pricing: Based on required services
Advanced options include:
Carpet lifting and dual-side treatment
Pad replacement
Subfloor sealing
Extreme deep cleaning with oxidizer for severe odors
