bumpy carpet before Five Star Carpet Service get involved and performed carpet stretching

Carpet stretching and repair in Furlong

Revealed seams
Bumps and wrinkles on carpet
burn marks patching
padding replacement
pet damage
Five Star Carpet Service
Excellent
5.0
Based on 89 reviews
review us on
Alex cleaned my area rug and 2 couches. He picked up the rug and cleaned it at his place. Returned the following week to do the couches. He was very polite and professional.... he moves the furniture around as needed so you don't have to and even offered to help me sweep under the couch before putting the rug back. Would definitely use again!
Response from the owner: Thank you, Stacy, for the wonderful review. We are so glad Alex took great care of your rug and couches and that his professionalism and help moving furniture made the process easy. We appreciate you recommending us and look forward to serving you again.
Knowledgeable carpet installer very happy with his work. The stretching of my carpet looks great. He did a wonderful job.
Response from the owner: Thank you, Daisy, for the kind words and for taking the time to share your experience. We are thrilled the carpet stretching looks great and that you are very happy with the result. It was a pleasure working in your home and we appreciate your recommendation. We look forward to helping with any future needs.
We had very old carpet stretched, and they did a beautiful job. The work was meticulous and they kept the worksite very clean. Highly recommend and would use again.
Response from the owner: Thank you, Pamela, for the kind review. We are delighted the carpet stretching met your expectations and that our team’s attention to detail and cleanliness stood out. Your recommendation means a lot, and we look forward to working with you again.
Почистили все идеально. Очень довольны результатом. Рекомендую
Response from the owner: Спасибо за высокую оценку и рекомендацию. Очень рады, что результат вас полностью устроил. Будем рады помочь вам снова.
Alex did great job on my sofa!
Response from the owner: Thank you for the 5-star review and for sharing your experience. We're thrilled Alex did a great job on your sofa and we'll pass along your kind words. If you need anything else or future cleaning, please contact us. We appreciate your support.
The carpet stretching in the living room was done very well and I am totally satisfied. I highly recommend Alex and his professional service.
Response from the owner: Thank you, George, for the great review. We're glad the living room carpet stretching met your expectations. I will pass your kind words to Alex and the team. We appreciate your recommendation and look forward to helping with any future projects.
Response from the owner: Thank you, Dan, for the 5-star rating! We’re thrilled you had a great experience and appreciate your support. We look forward to welcoming you back soon and are always here if you need anything. Your feedback helps our team continue to improve.
I highly recommend Five Star Carpet Service to clean your rugs. My rugs were so dirty from my pets that I was embarrassed to bring people in to my home. After he was finished they looked brand new again and all the pet stains were gone!!! I am so grateful for this company for making my home clean again and not having to buy new carpets again!!!
Response from the owner: Thank you so much, Karen, for recommending Five Star Carpet Service. We’re delighted we could remove the pet stains and make your rugs look like new again. It means a lot that you trusted us to restore your home instead of replacing the carpets. We appreciate your kind words and are here whenever you need us again.
Alex was very quick to respond to my inquiry! He came out a few days later, gave me an estimate, and completed the job in the same day. He stretched out a few carpets and deep cleaned a pet-stained rug. It smells and looks amazing! Highly recommend.
Response from the owner: Thank you, David. We’re so glad Alex could respond quickly and that your carpets and rug look and smell great. We appreciate your recommendation and are happy the pet stains came out. Please call us anytime for future cleaning needs.
10/10Friendly, quick & efficient, professionalGot very old doggie smells out of the carpet. Looks like new and smells amazing. Thanks, Alex!
Response from the owner: Thank you so much for the kind words, Amber! We’re thrilled Alex got those old pet odors out and left your carpet looking and smelling like new. I’ll be sure to pass your compliment along to Alex. We appreciate you choosing us and look forward to helping again.
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FAQ

Five Star Carpet Service re-stretches rippled and loose carpet in Furlong and nearby Buckingham and Warwick townships. Big rooms, finished basements and bonus rooms over the garage are most of what we do here. Stretching comes with a 5-year warranty, and the estimate is free.

Why is the carpet in my newer house already rippling?

Because big rooms are the hardest to install tight. A lot of homes around Furlong have open family rooms, great rooms and finished basements with one large piece of wall-to-wall carpet. On a job like that, an installer working fast may use a knee kicker instead of a power stretcher. The carpet looks fine on move-in day, then loosens over the first few years as people walk on it, the house goes through a few humid summers and furniture gets moved around. Ripples in a house that’s only five or ten years old are very common, and it’s rarely a sign of bad carpet.

How do you stretch a large room?

With a power stretcher and extension poles. The stretcher’s head grips the carpet near one wall, the poles brace against the opposite wall, and the lever pulls the carpet tight across the whole span. In a large room we stretch in more than one direction so the carpet sits flat from corner to corner, not just tight in one line. Then it’s re-hooked onto the tack strip and the edges are tucked under the baseboard.

A typical room takes an hour or two. Very large rooms and rooms full of furniture take longer.

What about the basement?

Basement carpet loosens for its own reasons. It’s often installed over concrete, the air is damper, and humidity relaxes the backing. Before we stretch a basement, we check that the floor isn’t wet and that the padding hasn’t broken down. If the padding is crumbling or smells musty, it should be replaced first, otherwise the carpet will loosen again. Running a dehumidifier in summer helps a stretched basement stay flat.

Bonus rooms and second floors

The room over the garage gets hotter and colder than the rest of the house, and that swing works carpet loose too. Same fix: release, power stretch, re-secure. We bring the tools up the stairs by hand, so a second floor or third floor is no problem.

What does the 5-year warranty mean?

If carpet we stretched starts to ripple again within 5 years, we come back and fix it.

Other work while we’re there

  • Carpet cleaning after the stretch, so the room looks fresh too
  • Seam repair where two pieces of carpet meet in a large room
  • Patching burns or pet damage, plus pet odor treatment if the padding smells
  • Stair carpet that has come loose at the nose of the step

Get a free estimate in Furlong

Call 267-838-5975 or book online. Our Furlong page has everything else we do in the area.

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Call us:
WEEK DAYS   8:30 am  –  6 pm
SATURDAYS  9:30 am  –  4:00 pm
SUNDAYS        CLOSED
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